Privacy Policy

This Privacy Policy describes how Peak Pace Running collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and your rights regarding your data.

Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: When you register an account or contact us, we collect your name, email address, phone number, and location within Hong Kong.
• Training Data: Information about your running activities, cardio workouts, heart rate zones, and fitness goals that you voluntarily share.
• Usage Information: Data about how you interact with our website, including pages visited, time spent, and features accessed.
• Device Information: Technical details such as your device type, operating system, and browser information.
• Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze site usage patterns.

How We Use Your Information

We use the information we collect for several purposes:

• To provide and maintain our running and cardio training programs and services.
• To personalize your experience and deliver content relevant to your fitness level and interests.
• To send you updates, newsletters, and notifications about new trail running routes and training plans.
• To respond to your inquiries and provide customer support.
• To improve our website, services, and user experience through analytics and feedback.
• To comply with legal obligations and protect against fraudulent activity.

We do not sell your personal information to third parties. We may share information with service providers who assist us in operating our website and delivering services, all under strict confidentiality agreements.

Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can control your preferences regarding communications and can opt out of promotional emails by following the unsubscribe link in any message we send. If you wish to exercise any of these rights or have questions about your data, please contact us directly.

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time, subject to legal requirements.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These tools help us remember your preferences, understand how you use our services, and provide personalized content. Cookies may be essential for site functionality, used for analytics to improve our offerings, or used for marketing purposes.

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website. For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use encryption, secure servers, and regular security audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your data.

We train our staff on data protection practices and limit access to personal information to those who need it to perform their duties. If we discover a security breach, we will notify affected individuals as required by law.

Third-Party Links and Services

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy applies only to information collected through our website. We are not responsible for the privacy practices of external sites, and we encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child’s account. Parents or guardians who believe their child has provided information to us should contact us immediately.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the “Last updated” date at the top of this page. Your continued use of our services following any changes constitutes your acceptance of the updated policy.